About me

Highly skilled and proactive Network Engineer with extensive experience in managing complex network infrastructures across multi-campus environments. Expertise in Cisco networking, wireless optimization, and automation with a strong focus on enhancing security and performance. Adept at leveraging advanced technical skills and certifications to drive operational efficiency and ensure seamless connectivity. Currently pursuing CCNP certification to expand capabilities in enterprise networking.

Experience

Network Engineer

PACE University

April 2023 — Present

Manage all network infrastructure for over 14,000 students and 1,200 faculty and staff across three campuses (New York City, Westchester, and Haub Law).

Administer Cisco 9800 WLCs and 1,835 access points (1,255 in NYC, 580 in Westchester) in both FlexConnect and Local modes, supporting wireless coverage for academic and administrative needs.

Conduct wireless site surveys to optimize AP installations and resolve performance issues, ensuring seamless connectivity across campuses.

Utilize the NetScout AirCheck G2 to troubleshoot wireless network issues, including bandwidth, interference, and congestion.

Oversee 260 Cisco switch stacks (~1,000 individual switches), including models such as 2960S/X/XR, 3750X, 9200/L, 9300, and 9500.

Replaced legacy Cisco access points (2702, 2602, 3602, etc.) with modern models (9120, 9130, 9164, 9166) across all campuses, enhancing wireless performance and security.

Deploy and maintain Cisco Secure Firewall Management Center 4600 and Firepower 9000 Series SM-36 Threat Defense systems for secure, redundant VPN configurations (FPR 2130).

Manage Cisco ISE for 802.1X wireless authentication, TACACS+ for device management, and profiling for user-based access control.

Contributed to the deployment of a secure, multi-VLAN network for the 15 Beekman project, a 26-story mixed-use campus expansion as part of the New York City campus team.

Utilize Python scripts for large-scale automation, such as updating TACACS servers and querying Catalyst Center APIs for user data.

Developed and implemented Python scripts to check for misconfigurations across switches, improving network compliance and reducing manual errors.

Utilized Jinja2 templates to automate and deploy standardized configurations to new switches, streamlining the installation process and ensuring consistency.

Implement VLANs, OSPF, VRFs, and security tags to optimize performance and secure data segmentation across the network.

Leverage Cisco Prime, Catalyst Center, SolarWinds, and 7Signal for monitoring, configuration management, firmware updates, and performance reporting to senior leadership.

Troubleshoot and resolve complex networking issues to ensure continuous connectivity and high performance across all campuses.

Technical Support Specialist (Promotion)

PACE University

September 2022 – March 2023

Assisted over 4,300 users at Westchester and Haub Law campuses with IT issues, including hardware troubleshooting, software installations, and remote support using TeamDynamix.

Diagnosed and resolved hardware and software issues through on-site visits and remote assistance, ensuring minimal disruption to end-user productivity.

Collaborated with IT management to deploy standardized disk images and implement security initiatives, adhering to institutional cybersecurity protocols.

Streamlined workflows and established operational procedures to enhance efficiency and user satisfaction.

Maintained top performance in ticket resolution, ranking #1 in the department.

Worked with the team on software deployment to hundreds of lab machines using SCCM for Windows and JAMF for macOS, ensuring readiness for academic semesters.

Conducted comprehensive hardware repairs, including diagnosing and replacing faulty components such as RAM, SSDs, motherboards, and laptop displays, ensuring minimal downtime and optimal device performance.

Authored detailed technical documentation, including procedural guides for common IT tasks and knowledge base articles for recurring issues, improving team efficiency and onboarding processes.

Ensured strict compliance with institutional security guidelines during device provisioning, data migrations, and software deployments.

Managed computers via Active Directory, Event Viewer, and Print Management, ensuring proper group configurations, printer setups, and efficient troubleshooting of system issues

Desktop Support Specialist

PACE University

October 2021 – August 2022

Provided advanced troubleshooting and hands-on support for hardware and software issues, consistently improving the user experience.

Supported students and staff at the Westchester and Haub Law campuses by resolving IT issues via SolarWinds ticketing system, achieving top ticket resolution rankings.

Assisted with the deployment of laptops, desktops, and printers, ensuring secure data transfers, bookmark migrations, and hardware replacements.

Replaced end-user devices (laptops and phones) on scheduled lifecycles, ensuring all data, printers, and configurations were accurately restored.

Utilized Active Directory, Computer Management, and Event Viewer to troubleshoot remotely and maintain system performance.

Education

Certifications

Technical Skills

Master of Science in Cybersecurity

PACE University

December 2023

Bachelor of Science in IT

PACE University

May 2022

CompTIA A+

November 2020

CompTIA Network+

November 2022

CompTIA Security+

October 2023

Cisco Certified Network Associate (CCNA)

June 2023

Cisco Certified Network Professional (CCNP)

April 2025 (Expected)

Networking

Security

Switching

Wireless

Monitoring & Management

Automation

Infrastructure Deployment

Comprehensive expertise in LAN/WAN/WLAN, TCP/IP protocols, DNS, DHCP, VLAN configuration, VPN setup, OSPF and BGP routing, VRFs, and route redistribution.

Proficient in managing Cisco 9800 WLCs with FlexConnect and Local Modes, deploying and troubleshooting a wide range of Cisco Access Points (2602, 2702, 9120, 9130, 9164, 9166), conducting wireless site surveys, and using tools like NetScout AirCheck G2.

Extensive experience with Cisco switches (2960S/X/XR, 3750X, 9200/L, 9300, 9500), managing 260 switch stacks (~1,000 switches), and ensuring seamless Layer 2/3 functionality.

Knowledge of Cisco ISE, Secure Firewall Management Center, Firepower 9000 Series, Cisco ASA VPNs (FPR 2130), 802.1X authentication, MAB, TACACS+, RADIUS, and security tagging.

Skilled in using tools like Cisco Prime, Catalyst Center, SolarWinds, 7Signal, and Active Directory for performance monitoring and configuration management.

Python scripting for large-scale automation tasks, leveraging Jinja2 templates for configuration consistency, and integrating Catalyst Center APIs.

Experience in designing and implementing networks, basic ACI and APIC knowledge.